Delete your account

Last updated: 3 August 2026

You can delete your Motogram account yourself, from inside the app, at any time. You do not need to ask us and you do not need a reason.

From the app

If you cannot open the app

Lost the phone, or uninstalled Motogram before deleting? Email motogram.in@gmail.com from the Google or Apple address you signed in with, or tell us your @username. We will verify that the account is yours and delete it within 30 days, usually much sooner.

What is deleted

Everything tied to your account, permanently:

• Your profile — name, @username, photo and bike
• Your feed posts, statuses and comments, and the photos in them
• Your chats and group messages, including photos and voice notes you sent
• Your connections, both who you follow and who follows you, and any saved routes
• Your push notification token, so your phone stops receiving anything
• Your login itself, and your @username is released so it can be claimed again — including by you, if you come back

What stays, and why

• A copy someone else already has. A message you sent sits in the other rider's chat too, and a screenshot is theirs. We remove our copy; we cannot reach into their phone.
• Groups you created carry on without you, the same way they would if you simply left. Your name comes off them.
• Nothing else. There is no shadow profile, no retained analytics record and no backup we keep on purpose. Routine infrastructure backups age out within 30 days.

How long it takes

Deleting from inside the app is immediate. Backups containing the old data expire within 30 days, after which nothing remains anywhere.

Deleting your account cannot be undone. If you only want a break, you can simply sign out — your account stays as it is until you come back.